Areas of Worklife Survey + Maslach Burnout Inventory

 

MBI Authors: Christina Maslach, Susan E. Jackson, Michael P. Leiter, Wilmar B. Schaufeli, & Richard L. Schwab

AWS Authors: Michael P. Leiter & Christina Maslach

Recognized as the leading measure of burnout, the Maslach Burnout Inventory (MBI) is validated by the extensive research that has been conducted in the more than 25 years since its initial publication.

The Areas of Worklife Survey (AWS) was created to assess employees' perceptions of worksetting qualities that play a role in whether they experience work engagement or burnout. It is a companion piece to the Maslach Burnout Inventory (MBI). The AWS is a short questionnaire with demonstrated reliability and validity across a variety of occupational settings. It produces a profile of scores that permit users to identify key areas of strength or weakness in their organizational settings. It applies to small workgroups or summary profiles across large organizations.

The combined AWS and MBI has three forms:

AWS + MBI-HSS:
This form includes the AWS form and the MBI-Human Services Survey (MBI-HSS). The MBI-HSS is the original measure designed for professionals in the human services. MBI-HSS Copyright © 1981 by Christina Maslach & Susan E. Jackson

AWS + MBI-ES:
This form includes the AWS form and the MBI-Educators Survey (MBI-ES). The MBI-ES is an adaptation of the original measure for use with educators. MBI-ES Copyright © 1986 by Christina Maslach, Susan E. Jackson, & Richard L. Schwab

AWS + MBI-GS:
This form includes the AWS form and the MBI-General Survey (MBI-GS). The MBI-GS is the newest version of the MBI designed for use with workers in other occupations. MBI-GS Copyright © 1996 by Wilmar B. Schaufeli, Michael P. Leiter, Christina Maslach, & Susan E. Jackson

AWS Copyright © 2000 by Michael P. Leiter & Christina Maslach

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Features of the AWS + MBI

Purpose: Combine the AWS and MBI forms to measure burnout within the worklife context.

Length:

AWS + MBI-HSS = 50 items

AWS + MBI-GS = 44 items

AWS + MBI-ES = 50 items

Average completion time: 25-30 minutes

Target population: Working adults

Administration: For individual or group administration

Uses of the AWS + MBI

  • Assess professional burnout in human services, education, business, and government professions
  • Assess and validate the three-dimensional structure of burnout
  • Understand the nature of burnout for developing effective interventions
  • Help organizations to identify the areas to change, with a potential for enhancing engagement with work
  • Organizational consulting

Scales

MBI Scales

MBI-HSS:
Emotional Exhaustion
Depersonalization
Personal Accomplishment

MBI-GS:
Exhaustion
Cynicism
Professional Efficacy

MBI-ES:
Emotional Exhaustion
Depersonalization
Personal Accomplishment

AWS Scales

Workload

Control

Reward

Community

Fairness

Values

Demographics

The following optional questions are frequently used with the Areas of Worklife Survey (AWS) and are included in the License to Reproduce, Mind Garden’s TransformTM  online version of the AWS, and AWS+MBI. NOTE: the demographic data will be reflected in the survey data file but NOT in the Group Report.

Gender:        __ Male      __ Female

How long have you worked at this Organization? (Please select one)

__ 0-6 Months                      __ 6-10 Years

__ 7-11 Months                    __ 11-15 Years

__ 1-2 Years                         __ 16-20 Years

__ 3-5 Years                         __ 21+ Years

How long have you worked in your present position in this Organization?

(Please select one)

__ 0-6 Months                      __ 6-10 Years

__ 7-11 Months                    __ 11-15 Years

__ 1-2 Years                         __ 16-20 Years

__ 3-5 Years                         __ 21+ Years

Your employment status:       __ Full-time    __ Part-time
The Organization name:  _________________________________________
The Department name:  __________________________________________
The Organizational Group you are in: _______________________________

Is your position considered:  (Please select one)

__ Front-line staff

__ Supervisor

__ Management (First-level)

__ Management (Intermediate)

__ Management (Senior)

Areas of Worklife Survey
The organizational context of burnout.
Authentic Leadership Questionnaire
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Community Oriented Programs Environment Scale
Measures client and staff perceptions of the program environment. As one of the Social Climate Scales, the CPES has been widely used in clinical settings and program evaluation.
Maslach Burnout Inventory
Recognized for more than a decade as the leading measure of burnout. The MBI assesses professional burnout in human services, education, business, and government professions.
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The benchmark measure of transformational leadership.
Multifactor Leadership Questionnaire + Authentic Leadership Questionnaire
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Organizational Description Questionnaire
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Psychological Capital Questionnaire
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Work Self-Efficacy Inventory
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