Intercultural Effectiveness Scale

The Intercultural Effectiveness Scale (IES) assessment evaluates competencies critical for effective interaction with people who are different from one another. These differences can originate from country culture or from ethnic, generational, religious, and other sources.

The IES measures three major competencies:

  • Continuous Learning - How we learn about other people and the accuracy of that learning.
  • Interpersonal Engagement - How we develop and manage relationships with people who are different from us.
  • Hardiness - How we manage the challenges and stress involved in interacting with people different from ourselves.
The IES has 57 questions and takes most people 10-15 minutes to complete.

A number of translations are available for the IES. If you are interested in using the IES with languages other than English, contact the Kozai Group

Three products are available for the IES: Individual Report, Report about Me, and an Aggregate Report. You can order by clicking on the links below. The IES is published by the Kozai Group. The links will direct you to a Kozai Group ordering page, you may be contacted by a member of the Kozai Group to answer your questions. If you have questions about the IES you can contact the Kozai Group at The Mind Garden Transform System administers the IES so when going through the shopping cart for the IES, if you are a Mind Garden customer, use your Mind Garden login email and the IES product will be added to your Mind Garden administration page.

Individual Report The participant will receive a comprehensive report and an easy-to-understand, self-development workbook that includes the assessment tools to create a personal development plan. The personal development plan allows participants to target skills they want to strengthen based on their IES results. To order: Individual Report

Report About Me The Report About Me is the same report as the Individual Report but you would purchase and take the assessment yourself, you do not invite participants.To order: Report About Me

Aggregate Report The Aggregate Report provides you with the aggregate scores of your participants. It is useful for seeing change because of a class or workshop when participants take the IES before and after the class or workshop. There is no charge for Aggregate Reports. To order: Aggregate Report