When a boss is angry…when the car won’t start …how do people seek relief from stress? What thoughts and actions let the pressure off so they can continue as normally as possible? The Ways of Coping Questionnaire (WAYS) holds the answer. It measures coping processes — not coping dispositions or styles. As the definitive coping measure, the WAYS can assess and identify thoughts and actions that individuals use to cope with the stressful encounters of everyday living. In a variety of studies, researchers have used it to investigate the components and determinants of coping.
Copyright © 1988 by Consulting Psychologists Press, Inc.
Features of the WAYS
Purpose: Identify the processes people use in coping with stressful situations.
Length: 66 items
Average completion time: 10 minutes
Target population: High school age and older
Administration: For individual or group administration
Uses of the WAYS
Confrontive Coping: describes aggressive efforts to alter the situation and suggests some degree of hostility and risk-taking.
Distancing: describes cognitive efforts to detach oneself and to minimize the significance of the situation.
Self-Controlling: describes efforts to regulate one's feelings and actions.
Seeking Social Support: describes efforts to seek informational support, tangible support, and emotional support.
Accepting Responsibility: acknowledges one's own role in the problem with a concomitant theme of trying to put things right.
Escape-Avoidance: describes wishful thinking and behavioral efforts to escape or avoid the problem. Items on this scale contrast with those on the Distancing scale, which suggest detachment.
Planful Problem Solving: describes deliberate problem-focused efforts to alter the situation, coupled with an analytic approach to solving the problem.
Positive Reappraisal: describes efforts to create positive meaning by focusing on personal growth. It also has a religious dimension.
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