Builds a report that calculates and summarizes average AWS and MBI-HSS scores for a group of participants.
Maslach Burnout Toolkit™ for Human Services
by Michael P. Leiter, Christina Maslach, and Susan E. Jackson
Copyright © 2012, 2018 by Michael P. Leiter, Christina Maslach, and Susan E. Jackson
The Maslach Burnout Toolkit for Human Services combines the Maslach Burnout Inventory™ Human Services Survey (MBI-HSS) and the Areas of Worklife Survey (AWS) to measure burnout in the worklife context.
A Maslach Burnout Toolkit for Human Services Group Report provides group calculations and limited interpretation for AWS and MBI-HSS scores. Requires purchase of Transform Survey Hosting (Data) licenses or Individual Report licenses (to collect the data) and a Group Report license (to generate the group report).
To review a sample Group Report, please click here.
2. Understanding the Importance of Burnout
3. It Starts with the Work Environment
4. Group Results
a. MBI Average Scale Scores
b. MBI Standard Deviations
c. AWS Average Scale Scores
d. AWS Standard Deviations
5. Recommendations for the Organization
Appendix A. Burnout Profile Counts
Appendix B. Burnout Profiles and Pattern of MBI Scale Scores
Appendix C. Worklife Profile Counts
Appendix D. Demographic Counts
Appendix E. Open-text Responses About the Organization or the Work
Appendix F. Average Scores per MBI Item
Appendix G. Average Scores per AWS item
Appendix H. Organizational Solutions for Worklife Problems
Appendix I. Action Plan for Exeuctives
Appendix J. Recommended Reading
Maslach Burnout Toolkit™ and Maslach Burnout Inventory™ are trademarks of Mind Garden, Inc.
To view a sample report, click here.
Michael P. Leiter, Ph.D., is an organizational psychologist interested in the relationships of people with their work. He is a professor at Acadia University and researches through the Centre for Organizational Research & Development (Wolfville, Nova Scotia, Canada).
Christina Maslach, PhD, is a pioneering researcher on job burnout, who has won several awards for her work (most recently, the 2017 Application of Personality and Social Psychology Award). She is a Professor Emerita of Psychology at the University of California, Berkeley, and a researcher at its Healthy Workplaces center.
Susan E. Jackson, Ph.D., is Distinguished Professor of Human Resource Management and Associate Dean for Strategic Planning at Rutgers University (Piscataway, NJ). Her primary areas of expertise include managing for environmental sustainability, work team diversity, and strategic human resource management systems.
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