Ways of Coping Questionnaire


Authors: Susan Folkman & Richard S. Lazarus

When a boss is angry…when the car won’t start …how do people seek relief from stress? What thoughts and actions let the pressure off so they can continue as normally as possible? The Ways of Coping Questionnaire (WAYS) holds the answer. It measures coping processes — not coping dispositions or styles. As the definitive coping measure, the WAYS can assess and identify thoughts and actions that individuals use to cope with the stressful encounters of everyday living. In a variety of studies, researchers have used it to investigate the components and determinants of coping.

Copyright © 1988 by Consulting Psychologists Press, Inc.

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  • $50.00
    Includes details on reliability, validity, scoring, etc. and a review-only copy of the WAYS form. PDFs are not refundable.
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  • $15.00
    Builds a report that interprets an individual's WAYS scores. You invite participants to take the survey and Transform™ generates their reports.
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  • $20.00
    Interprets and reports on your WAYS scores. You complete the survey and Transform™ generates your report. Transform will connect this report to the "Send To" email provided at checkout. Note: This product is for a single use, with automated survey administration. For multiple uses, buy instead the Individual Report product in quantity needed.
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  • $200.00
    Builds a report that calculates and summarizes average WAYS scores for a group of participants.
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  • $2.50
    Minimum purchase of 20. Allows you to administer the WAYS as an online survey using Mind Garden's Transform™ System. Includes data collection: data file with participants' raw data and raw scale scores. Optionally, Individual Reports and Group Reports can be generated from the collected data - requires the purchase of report licenses. Customization services are available.
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  • $2.50
    Minimum purchase of 50. Allows you to administer the WAYS as an online survey via a non-Mind Garden survey system or as a paper and pencil survey. The downloadable PDF file includes one copy of the WAYS, scoring key, and permission to administer the WAYS up to the quantity purchased. The PDF is non-refundable.
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  • $60.00
    Includes details on reliability, validity, scoring, etc. and a review-only copy of the WAYS form. This is a paper product. The manual will be printed, bound, and shipped to you (FedEx shipping costs apply).
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Features of the WAYS

Purpose: Identify the processes people use in coping with stressful situations.

Length: 66 items

Average completion time: 10 minutes

Target population: High school age and older

Administration: For individual or group administration

Uses of the WAYS

  • Helps counselors work with clients to develop practical coping skills by evaluating their style, their strengths and weaknesses, and providing models of alternative coping mechanisms.
  • Identification of the options for coping and the strategies that were actually used.
  • Research instrument for studies of the coping process.
  • Research tool in clinical settings: for example, in relation to types and degree of pathology, or in measuring the effects of interventions.
  • An evolving strategy for measurement of process.
  • Stimulus for discussion in clinical, training, and workshop settings.


Confrontive Coping: describes aggressive efforts to alter the situation and suggests some degree of hostility and risk-taking.

Distancing: describes cognitive efforts to detach oneself and to minimize the significance of the situation.

Self-Controlling: describes efforts to regulate one's feelings and actions.

Seeking Social Support: describes efforts to seek informational support, tangible support, and emotional support.

Accepting Responsibility: acknowledges one's own role in the problem with a concomitant theme of trying to put things right.

Escape-Avoidance: describes wishful thinking and behavioral efforts to escape or avoid the problem. Items on this scale contrast with those on the Distancing scale, which suggest detachment.

Planful Problem Solving: describes deliberate problem-focused efforts to alter the situation, coupled with an analytic approach to solving the problem.

Positive Reappraisal: describes efforts to create positive meaning by focusing on personal growth. It also has a religious dimension.

If you are unable to find the translation you need, you can request permission to make a translation.

Available with WAYS License to Administer:
These translations are available free of charge with your purchase of the license. Translations are provided in a separate pdf-format file. Select the language from the Translation drop-down list. Need multiple translations? Contact us.

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  • Serbo-Croatian--Bosnia & Herzogovina
  • Slovak
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  • Spanish
  • Swedish
  • Turkish
  • Urdu

No translations available with WAYS Transform™ Survey Hosting.

Note: We cannot assure translation quality — many are made by individual researchers and we are not necessarily familiar with the particular language or dialect. Some of the translations are partial and typically do not have validation data. Basically, we offer whatever is available to facilitate your work.

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