Maslach Burnout Inventory


Manual 4th Edition

Includes details on reliability, validity, scoring, etc. and a review-only copy of the MBI forms. PDFs are not refundable.

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Maslach Burnout Inventory
Manual 4th Edition

by Christina Maslach, Susan E. Jackson, and Michael P. Leiter
Copyright © 1996-2016 by Christina Maslach, Michael P. Leiter, & Susan E. Jackson

Includes details on administration, scoring, and interpretation, etc., plus a review-only copy of the instrument. In order to reproduce/administer the MBI, you must purchase one of the following license types:

Transform™ Survey Hosting: MBI-HSS

Transform™ Survey Hosting: MBI-HSS for Medical Personnel

Transform™ Survey Hosting: MBI-ES

Transform™ Survey Hosting: MBI-GS

Transform™ Survey Hosting: MBI-GS for Students

Remote Online Survey License

License to Reproduce

View Table of Contents

Overview of the Maslach Burnout Inventory
      Burnout Definition
      Versions of the MBI
      The MBI and Areas of Worklife Survey (AWS)
      Psychometric Properties of the MBI
      Administering the MBI
      Scoring and Interpreting the MBI
      Future Directions for Burnout Research
      Burnout and the Brain
      Burnout and Health
      Burnout’s Consequences for Other People
      Preventing and Alleviating Burnout and Its Negative Consequences
      Burnout Profiles as a New Approach to Using MBI Scale Scores
      Longitudinal Research Designs
      Burnout Around the World

The MBI – Human Services Survey: MBI-HSS
      Development of the MBI-HSS
      Uses of the MBI-HSS
      Scales of the MBI-HSS
      Psychometric Properties of the MBI-HSS
      Administering the MBI-HSS
      Scoring the MBI-HSS
      Interpreting the MBI-HSS Scale Scores

The MBI for Medical Personnel: MBI-HSS (MP)
      Psychometric Properties of the MBI-HSS (MP)
      Administering the MBI-HSS (MP)
      Scoring the MBI-HSS (MP)
      Interpreting the MBI-HSS (MP) Scale Scores

The MBI for Educators: MBI-ES
      Development of the MBI-ES
      Uses of the MBI-ES
      Scales of the MBI-ES
      Psychometric Properties of the MBI-ES
      Reliability of the MBI-ES
      Validity of the MBI-ES
      Administering the MBI-ES
      Scoring the MBI-ES
      Interpreting the MBI-ES Scale Scores

The MBI General Survey: MBI-GS
      Development of the MBI-GS
      Uses of the MBI-GS
      Scales of the MBI-GS
      Psychometric Properties of the MBI-GS
      Relationships Among the MBI-GS Scales
      Reliability of the MBI-GS
      Validity of the MBI-GS
      Administering the MBI-GS
      Scoring the MBI-GS
      Interpreting the MBI-GS Scale Scores


Appendix 1. Review Copy: MBI Human Services Survey

Appendix 2: Review Copy: MBI-HSS for Medical Personnel

Appendix 3: Review Copy: MBI for Educators Survey

Appendix 4: Review Copy: MBI-General Survey

Appendix 5: Review Copy: MBI-General Survey for Students

Appendix 6: Frequently Asked Questions
      Which MBI form should I use?
      What is the relationship between the MBI scales?
      Why isn’t there a single burnout score, or can I just use the Emotional Exhaustion scale?
      Can I use cut-scores to identify a state of burnout?
      Why do I need to look at the person’s life context and not just their burnout level?
      How can burnout be prevented or reduced?

Page Count: 75

Leiter, Michael P.

Michael P. Leiter, Ph.D., is an organizational psychologist interested in the relationships of people with their work. He is a professor at Acadia University and researches through the Centre for Organizational Research & Development (Wolfville, Nova Scotia, Canada).

Maslach, Christina

Christina Maslach, PhD, is a pioneering researcher on job burnout, who has won several awards for her work (most recently, the 2017 Application of Personality and Social Psychology Award). She is a Professor Emerita of Psychology at the University of California, Berkeley, and a researcher at its Healthy Workplaces center.

Jackson, Susan E.

Susan E. Jackson, Ph.D., is Distinguished Professor of Human Resource Management and Associate Dean for Strategic Planning at Rutgers University (Piscataway, NJ). Her primary areas of expertise include managing for environmental sustainability, work team diversity, and strategic human resource management systems.