Areas of Worklife Survey

 

Authors: Michael P. Leiter & Christina Maslach

The Areas of Worklife Survey (AWS) was created to assess employees' perceptions of worksetting qualities that play a role in whether they experience work engagement or burnout. It is a companion piece to the Maslach Burnout Inventory. The AWS is a short questionnaire with demonstrated reliability and validity across a variety of occupational settings. It produces a profile of scores that permit users to identify key areas of strength or weakness in their organizational settings. It applies to small workgroups or summary profiles across large organizations.

An example of the value of the AWS is discussed in the book, The Truth About Burnout, by Christina Maslach and Michael P. Leiter. They describe six areas of the work environment as the most relevant to people's relationships with their work (Workload, Control, Reward, Community, Fairness and Values). A mismatch between people and their work environment in these areas reduces capacity for energy, involvement, and sense of effectiveness. Matches in these areas enhance engagement.

Copyright © 2000 by Michael P. Leiter & Christina Maslach

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    Includes details on reliability, validity, scoring, etc. and a review-only copy of the AWS form. PDFs are not refundable.
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    Builds a report that interprets an individual's AWS scores. You invite participants to take the survey and Transform™ generates their reports.
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    Interprets and reports on your AWS scores. You complete the survey and Transform™ generates your report. Transform will connect this report to the "Send To" email provided at checkout.
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    Builds a report that calculates and summarizes average AWS scores for a group of participants.
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    Minimum purchase of 20. Allows you to administer the AWS as an online survey using Mind Garden's Transform™ System. Includes data collection: data file with participants' raw data and raw scale scores. Optionally, Individual Reports and Group Reports can be generated from the collected data - requires the purchase of report licenses. Customization services are available.
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    Minimum purchase of 50. Allows you to administer the AWS as an online survey via a non-Mind Garden survey system. The downloadable PDF file includes one copy of the AWS, scoring key, and permission to administer the AWS for up to the quantity purchased. The PDF is non-refundable.
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    Minimum purchase of 50. Allows you to administer the AWS via a paper and pencil survey. The downloadable PDF file includes one copy of the AWS, scoring key, and permission to reproduce/administer the AWS for up to the quantity purchased. The PDF is non-refundable.
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    Includes details on reliability, validity, scoring, etc. and a review-only copy of the AWS form. This is a paper product. The manual will be printed, bound, and shipped to you (FedEx shipping costs apply).
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Features of the AWS

Purpose: Measure the organizational contexts of burnout.

Length: 28 items

Average completion time: 15 minutes

Target population: Working adults

Administration: For individual or group administration

Uses of the AWS

  • Used with the Maslach Burnout Inventory, the AWS helps organizations to identify the areas to change, with a potential for enhancing engagement with work
  • Organizational consulting

Scales

Workload

Control

Reward

Community

Fairness

Values

Demographics

The following optional questions are frequently used with the Areas of Worklife Survey (AWS) and are included in the License to Reproduce, Mind Garden’s TransformTM  online version of the AWS, and AWS+MBI. NOTE: the demographic data will be reflected in the survey data file but NOT in the Group Report.

Gender:        __ Male      __ Female

How long have you worked at this Organization? (Please select one)

__ 0-6 Months                      __ 6-10 Years

__ 7-11 Months                    __ 11-15 Years

__ 1-2 Years                         __ 16-20 Years

__ 3-5 Years                         __ 21+ Years

How long have you worked in your present position in this Organization?

(Please select one)

__ 0-6 Months                      __ 6-10 Years

__ 7-11 Months                    __ 11-15 Years

__ 1-2 Years                         __ 16-20 Years

__ 3-5 Years                         __ 21+ Years

Your employment status:       __ Full-time    __ Part-time
The Organization name:  _________________________________________
The Department name:  __________________________________________
The Organizational Group you are in: _______________________________

Is your position considered:  (Please select one)

__ Front-line staff

__ Supervisor

__ Management (First-level)

__ Management (Intermediate)

__ Management (Senior)

Combined Maslach Burnout Inventory + Areas of Worklife Survey
The Areas of Worklife Survey was created to assess employees' perceptions of worksetting qualities that play a role in whether they experience work engagement or burnout. It is a companion piece to the Maslach Burnout Inventory (MBI). Since the AWS is especially valuable when used in conjunction with the MBI, we provide options for using both instruments together on our Areas of Worklife Survey and Maslach Burnout Inventory product page.

Key References for the AWS

Article
An excellent review of the implications of burnout on the brain is available from the APS Observer. This article also includes discussion of the Maslach Burnout Inventory and AWS constructs in burnout.

Book

Leiter, M. P., & Maslach, C. (2005). Banishing Burnout: Six strategies for improving your relationship with work. San Francisco, CA: Jossey-Bass.

Chapter
Leiter, M. P., & Maslach, C. (2004). Areas of worklife: A structured approach to organizational predictors of job burnout. In P. Perrewé & D. C. Ganster, (Eds.), Research in occupational stress and well being: Vol. 3. Emotional and physiological processes and positive intervention strategies: 91-134. Oxford, UK: JAI Press/Elsevier.

If you are unable to find the translation you need, you can request permission to make a translation.

Available with the AWS License to Reproduce and Remote Online Survey License:
These translations are available free of charge with your purchase of the license. Each PDF file contains the English forms and the translated forms on separate pages. To order, select your language from the Translation drop-down list on the product page. Need multiple translations? Contact us.

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No translations available with AWS Transform™ Survey Hosting.

Note: We cannot assure translation quality — many are made by individual researchers and we are not necessarily familiar with the particular language or dialect. Some of the translations are partial and typically do not have validation data. Basically, we offer whatever is available to facilitate your work.

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