CART

Product successfully added to your shopping cart

Quantity :
Total :

There are 0 items in your cart. There is 1 item in your cart.

Total (tax excl.) :
Continue shopping Proceed to checkout

Maslach Burnout Toolkit™ for Medical Personnel

 

MBI Authors: Christina Maslach & Susan E. Jackson
AWS Authors: Michael P. Leiter & Christina Maslach

The Maslach Burnout Toolkit™ for Medical Personnel combines the Maslach Burnout Inventory™ Human Services Survey for Medical Personnel (MBI-HSSMP) and the Areas of Worklife Survey (AWS) to measure burnout in the worklife context.

The MBI-HSS (MP) is adapted from the MBI Human Services Survey for use with medical personnel who work with patients. Download this helpful overview of the Maslach Burnout Toolkit for Medical Personnel.

Are you looking for solutions to prevent and remedy physician burnout? We've compiled resources to help you learn about burnout assessments, burnout solutions, preparing for change, and more — check out our Physician Burnout Solutions page now.

MBI-HSS Copyright © 1981 by Christina Maslach & Susan E. Jackson
AWS Copyright © 2000 by Michael P. Leiter & Christina Maslach

Showing 1 - 6 of 6 items

Features of the Maslach Burnout Toolkit for Medical Personnel

Purpose: Combine the AWS and MBI-HSSMP to measure burnout within the worklife context.

Length: 50 items

Average completion time: 10-15 minutes

Target Population: Working adults, medical personnel interacting with patients

Administration: For individual or group administration

Uses of the Maslach Burnout Toolkit for Medical Personnel

  • Assess professional burnout in medical personnel
  • Assess and validate the three-dimensional structure of burnout in medical personnel
  • Understand the nature of burnout for developing effective interventions
  • Help organizations to identify the areas to change, with a potential for enhancing engagement with work
  • Organizational consulting

Scales

MBI-HSSMP Scales:
Emotional Exhaustion
Depersonalization
Personal Accomplishment

AWS Scales:
Workload
Control
Reward
Community
Fairness
Values

Demographics

The following optional questions are frequently used with the Areas of Worklife Survey (AWS) and are included in the License to Reproduce, Mind Garden’s Transform™ online version of the AWS, and AWS+MBI. NOTE: the demographic data will be reflected in the survey data file but NOT in the Group Report.

You may enter your views on any aspect of this organization or your work in this box. [textual input]

Gender:        __ Male      __ Female

How long have you worked at this Organization? (Please select one)

__ 0-6 Months                      __ 6-10 Years

__ 7-11 Months                    __ 11-15 Years

__ 1-2 Years                         __ 16-20 Years

__ 3-5 Years                         __ 21+ Years

How long have you worked in your present position in this Organization?

(Please select one)

__ 0-6 Months                      __ 6-10 Years

__ 7-11 Months                    __ 11-15 Years

__ 1-2 Years                         __ 16-20 Years

__ 3-5 Years                         __ 21+ Years

Your employment status:       __ Full-time    __ Part-time
The Organization name:  _________________________________________
The Department name:  __________________________________________
The Organizational Group you are in: _______________________________

Is your position considered:  (Please select one)

__ Front-line staff

__ Supervisor

__ Management (First-level)

__ Management (Intermediate)

__ Management (Senior)

About Burnout

Burnout is a syndrome of emotional exhaustion, depersonalization, and reduced personal accomplishment that can occur among individuals who work with people in some capacity. A key aspect of the burnout syndrome is increased feelings of emotional exhaustion -- as emotional resources are depleted, workers feel they are no longer able to give of themselves at a psychological level. Another aspect of the burnout syndrome is the development of depersonalization, that is, negative, cynical attitudes and feelings about one's clients. This callous or even dehumanized perception of others can lead staff members to view their clients as somehow deserving of their troubles. ... A third aspect of the burnout syndrome, reduced personal accomplishment, refers to the tendency to evaluate oneself negatively, particularly with regard to one's work with clients. Workers may feel unhappy about themselves and dissatisfied with their accomplishments on the job.

The consequences of burnout are potentially very serious for workers, their clients, and the larger institutions in which they interact. --From the Maslach Burnout Inventory Manual, 1996

An excellent review of the implications of burnout on the brain is available from the APS Observer.  This article also includes discussion of the MBI and Areas of Worklife Survey constructs in burnout.

Frequently Asked Questions

Which MBI form should I use?
What is the relationship between the MBI scales?
Why isn’t there a single burnout score, or can I just use the Emotional Exhaustion scale?
Can I use cut-scores to identify a state of burnout?
How do I calculate critical boundaries for the Burnout Profiles of my group?
Why do I need to look at the person’s life context and not just their burnout level?
How can burnout be prevented or reduced?
What is the General Population Norm in the MBI-HSS and MBI-HSS (MP) reports?
What are limitations and issues with using abbreviated forms of the MBI (e.g., 2-item MBI, 9-item MBI, etc.)?

 

MBI Introduction Sheets and Other Information

The Problem with Cut-Offs for the Maslach Burnout Inventory
INTRO SHEET: Maslach Burnout Toolkit for Human Services
INTRO SHEET: Maslach Burnout Toolkit for Medical Personnel
INTRO SHEET: Maslach Burnout Toolkit for Educators
INTRO SHEET: Maslach Burnout Toolkit for General Use

Check out Physician Burnout Solutions for more resources.

Burnout Solutions in Literature

Books:

Preventing Physician Burnout: Curing the Chaos and Returning Joy to the Practice of Medicine
DeChant, P., & Shannon, D. W. (2016). Preventing physician burnout: Curing the chaos and returning joy to the practice of medicine. North Charleston, SC: CreateSpace Independent Publishing Platform.

The Lean Prescription: Powerful Medicine for Our Ailing Healthcare System
Gabow, P. A., & Goodman, P. L. (2015). The Lean prescription: Powerful medicine for our ailing healthcare system. Boca Raton, FL: CRC Press.

Banishing Burnout: Six Strategies for Improving Your Relationship with Work
Leiter, M. P., & Maslach, C. (2005). Banishing burnout: Six strategies for improving your relationship with work. San Francisco, CA: Jossey-Bass.

The Truth About Burnout: How Organizations Cause Personal Stress and What to Do About It
Maslach, C., & Leiter, M. P. (1997). The truth about burnout: How organizations cause personal stress and what to do about it. San Francisco, CA: Jossey-Bass.

Presentation: Professional Burnout: A Crisis with a Remedy (2017 Congress on Healthcare Leadership) presented by Stephen J. Swensen, MD

Articles:

Executive Leadership and Physician Well-Being: Nine Organizational Strategies to Promote Engagement and Reduce Burnout (Shanafelt & Noseworthy, 2016).
Shanafelt, T. D., & Noseworthy, J. H. (2016). Executive leadership and physician well-being: Nine organizational strategies to promote engagement and reduce burnout. Mayo Clinic Proceedings, 92(1), 129-146.

An Organizational Framework to Reduce Professional Burnout and Bring Back Joy in Practice (Swensen & Shanafelt, 2017)
Swensen, S. J., & Shanafelt, T. (2017). An organizational framework to reduce professional burnout and bring back joy in practice. The Joint Commission Journal on Quality and Patient Safety, 43(6), 308-313.

Physician Burnout: Contributors, Consequences and Solutions (West, Dyrbye, & Shanafelt, 2018).
West, C. P., Dyrbye, L. N., & Shanafelt, T. D. (2018). Physician burnout: Contributors, consequences and solutions. Journal of Internal Medicine. Published online March 24, 2018.

Pandemic Experiences & Perceptions Survey
The PEPS is a powerful tool to measure employees’ experiences working during a pandemic. It measures the extent of pandemic impact, work resources, risk perception, employee worklife, and leadership at various organization levels.
Social Encounters Scale
Enables organizations and researchers to profile the social dynamics of a workplace.